Contact Information
Name, email address, phone number, mailing address, city or state, and preferred contact method.
Privacy
Privacy Policy
Public-facing privacy policy for website visitors, intake submissions, client files, payments, communications, testimonials, and client-specific hunt information.
Plain-English Summary
Ridgeline Recon collects only the information needed to answer inquiries, evaluate fit, provide services, manage payment and accounting records, protect the business, and improve client deliverables. Sensitive hunt details, map materials, and client-specific intel are not sold.
Purpose
Why this policy exists.
This Privacy Policy explains how Ridgeline Recon, LLC collects, uses, stores, and shares information from website visitors, prospective clients, clients, and people who communicate with Ridgeline Recon. This policy is intended to be practical and readable. It is not a substitute for professional legal advice.
Information collected
Information we may collect.
The information collected depends on whether you browse the site, submit an inquiry, complete an intake, become a client, provide files, pay an invoice, or give feedback after a hunt.
Client Intake Information
Target species, state, unit or hunt area, hunt dates, weapon system, experience level, physical limitations, camp or logistics plan, recovery plan, concerns, and service interests.
Hunt and Map Information
Map screenshots, pins, waypoints, hunt plans, area-of-operations notes, access notes, uploaded files, tag or license screenshots, gear lists, prior research, and client-provided intel.
Payment and Order Information
Selected service, price, invoice or payment status, Stripe payment records, refunds, chargeback records, and accounting records. Ridgeline Recon does not need to store full card numbers.
Communication Records
Emails, direct messages, phone notes, quote notes, agreement records, support questions, and project communications.
Website and Technical Information
Basic website analytics, device or browser information, IP-related data, referral source, and usage data if website tools or analytics are enabled.
Testimonials and Media
Testimonials, photos, stories, harvest results, and media-use preferences only when provided by the client and governed by written permission where required.
Client Files
Client uploads, screenshots, documents, maps, photos, notes, release forms, post-hunt follow-up, and client-provided feedback when those items are submitted.
Collection methods
How information is collected.
Direct collection
- Website contact forms, intake forms, or inquiry forms.
- Email, phone, text message, social media, or direct client communication.
- Client uploads, screenshots, documents, maps, photos, notes, and files.
- Testimonials, release forms, post-hunt follow-up, and client-provided feedback.
Business systems
- Google Forms, Google Workspace, Google Drive, and Google Docs or Drive eSignature workflows.
- Stripe payment links, invoices, receipts, and payment records.
- Wave accounting records and bookkeeping workflows.
- Other reasonable business systems used to operate Ridgeline Recon.
Use of information
How we use information.
Ridgeline Recon uses submitted information for service evaluation, quoting, agreements, invoicing, planning deliverables, client communication, recordkeeping, and business protection.
Service use
- Respond to inquiries and determine whether Ridgeline Recon is a good fit for the client.
- Prepare quotes, project summaries, service agreements, invoices, payment links, and deliverables.
- Provide pre-hunt planning, research, mapping support, logistics support, educational support, and decision-support materials.
- Communicate about scope, pricing, delivery, follow-up questions, corrections, and project closure.
Business use
- Manage payment records, accounting records, refunds, disputes, and chargebacks.
- Improve templates, workflows, client experience, service quality, and deliverables.
- Request testimonials, stories, or media only when appropriate and only use such materials publicly with written permission.
- Protect Ridgeline Recon, its clients, its intellectual property, and its business operations.
Client intel
Sensitive hunt information and client intel.
Ridgeline Recon may receive sensitive hunt-related information, including state or unit details, map screenshots, waypoints, access notes, client strategy, and hunt observations.
Protection of sensitive hunt details
Ridgeline Recon will take reasonable steps to protect client-specific hunt information and will not knowingly sell, publish, broadly distribute, or publicly disclose client-specific unit strategy, map data, waypoints, location details, uploaded files, or project materials without the client’s written permission.
Exceptions may apply where disclosure is required by law, necessary for business administration, or necessary to provide the agreed services.
Redacted or anonymized use
Ridgeline Recon may use generalized, anonymized, or redacted examples for internal training, quality control, education, or marketing only when client-identifying information and sensitive location details have been removed or when the client has provided written permission.
Payments
Payment information.
Payment processor
Payments may be processed through Stripe or another approved payment processor. Ridgeline Recon may receive transaction details such as client name, email, service purchased, payment status, amount paid, refund status, and payment-processing records.
Card information
Full card numbers and sensitive card data are handled by the payment processor and should not be collected or stored by Ridgeline Recon in client files.
Storage
Storage and business systems.
Ridgeline Recon may store business and client records in Google Workspace, Google Drive, Google Forms, Google Docs, eSignature records, Wave, Stripe, email, and other reasonable business systems.
Client folder contents
- Intake responses and project communications.
- Signed agreements, payment records, and scope notes.
- Working notes, map materials, and deliverables.
- Follow-up notes, release forms, and related client records.
Reasonable security
Ridgeline Recon uses reasonable business practices to protect client records, but no online platform, email system, cloud service, or payment processor can be guaranteed completely secure.
Clients should avoid submitting unnecessary sensitive personal information that is not needed for the planning request.
Retention
Data retention.
Ridgeline Recon may retain client intake information, signed agreements, payment records, project communications, deliverables, and business records for business, tax, legal, quality-control, and client-service purposes.
Sensitive planning files
Sensitive hunt-planning files, map materials, uploaded files, and project notes may be retained for up to three years unless longer retention is reasonably needed or the client requests deletion where practical.
Longer business records
Payment, tax, agreement, and business records may be retained longer as required or recommended for business and legal compliance.
Client requests
Correction and deletion requests.
Clients may request correction or deletion of certain information by contacting Ridgeline Recon.
Reasonable requests
- Correction of inaccurate contact information.
- Correction of inaccurate project information where practical.
- Deletion of certain information where retention is not required.
- Removal from non-essential follow-up or marketing communications.
Retention limits
Ridgeline Recon will consider reasonable requests where practical, but may retain records needed for payment, tax, legal, accounting, dispute, quality-control, contract, or business-compliance purposes.
Testimonials and media
Public use requires permission.
Ridgeline Recon may request testimonials, stories, photos, harvest results, or post-hunt feedback, but those materials are not automatically approved for public use.
Written permission
Ridgeline Recon will only use client names, testimonials, stories, photos, harvest results, or other client media publicly when the client has provided written permission where required.
No implied permission
A client’s willingness to provide feedback or be contacted later about a testimonial does not itself grant permission for public use.
External links
The website may link to third-party websites, agencies, mapping tools, payment processors, videos, articles, or resources. Ridgeline Recon is not responsible for the privacy practices, accuracy, availability, or content of third-party websites or services.
Children’s privacy
Ridgeline Recon services are intended for adults and legally responsible hunters. Ridgeline Recon does not knowingly collect personal information from children through the website or intake process.
Policy updates
Ridgeline Recon may update this Privacy Policy from time to time. The updated version will be identified by the Last Updated date at the top of the policy.
Last updated
Last Updated: June 6, 2026. Replace this date in the code later if you revise the public Privacy Policy after launch.
Contact
Privacy questions or requests may be sent to contact@ridgelinerecon.com.
Review the service terms too.
This Privacy Policy explains how information is handled. The Terms of Service and Disclaimer explain scope, limitations, client responsibilities, and service boundaries.